
Optomi Launches an Alternative to Overseas Outsourcing Through New Domestic Technology and Business Outsourcing Division Provalus
July 26, 2017
Optomi announced today that it launched a plan to bring 300 jobs to southern Alabama through its Provalus
division. Provalus is elevating under-served communities by providing technology, business, and support positions to untapped talent in the U.S. Services in the areas of BPO, ITO, and Helpdesk will be available from the facility. The work provides Fortune 1000 companies with the dependable, quality, and practical services they need… straight from the heart of America.
“Our main mission is to provide value to the U.S. by bringing jobs back… especially to rural areas,” commented Chuck Ruggiero, President of Provalus. The IT solutions needs that have been traditionally outsourced overseas can now be serviced here in the U.S. through Provalus.
Optomi’s flagship facility is located in Brewton, Alabama which has a population of about 5,500. Training has begun for the first group and the bootcamp will yield a team of state-of-the-art technologists. Once staffing levels reach 50 employees, construction will begin on the first of three buildings, which will occupy a combined space of over 60,000 square feet. The campus will generate additional economic growth for the community in the way of commerce and real estate. “Governor Ivey made it clear from the start that she was behind new technology coming to Alabama,” Mayor Lovelace said. “This project was a culmination of the work of so many, and we couldn’t be prouder to welcome the company to Brewton.”
Optomi is one of the fastest-growing tech staffing firms in the U.S. and makes a practice of implementing strategies that stand out from the competition as the most leading-edge and successful. Michael Winwood, CEO commented, “We strive to offer our clients a better experience. Through Provalus, we are able to provide services that have traditionally been outsourced overseas. Our strategies continue to disrupt the tech staffing industry.”

Employee reluctance to adopt ServiceNow, driven by a lack of understanding and confidence in navigating its features, resulted in a significant decline in the client’s productivity and operational efficiency. Facing an urgent need to effectively implement ServiceNow, the client partnered with Optomi Professional Services (OPS) to devise a strategy to seamlessly integrate the platform into employees’ daily workflows.

Optomi Professional Services (OPS) is pleased to announce the appointment of Carey Luhn as the organization's Vice President of Strategic Accounts. In this role, Luhn will be responsible for creating development strategies aligned to enterprise partners with a focus on growing adoption of the unified suite of OPS service offerings.

A leading healthcare insurance company experienced several challenges with their Governance, Risk, and Compliance (GRC) module due to the extensive customizations made during the initial implementation. While originally intended to meet specific needs, these customizations deviated significantly from standard configurations, leading to system inefficiencies, maintenance difficulties, and issues with platform upgrades. The client engaged Optomi Professional Services (OPS) to address these issues head-on.

A Fortune 150 financial services institution faced significant setbacks due to a stalled Vulnerability Response implementation utilizing the ServiceNow platform. The lack of industry expertise from the selected implementation partner resulted in the inability to move any code to production after months of attempts. ServiceNow was a newly implemented platform for the organization, leading to internal confusion, skepticism, limited adoption, and an inability to automate, orchestrate, or build new functions.

A mobility, Big Data, and Cloud Intelligence company struggled with finding local, on-site resources to deliver cutting-edge connected products. The client required skilled software engineers and product delivery resources with experience in mature agile/Scrum methodology within a production environment to transform the automotive industry.

A leading global provider of digital commerce solutions for retailers and restaurants struggled to keep pace with new feature demands in the face of strong and innovative new entrants into the highly competitive POS market. The client originally outsourced several development squads to a large, renowned global IT consulting firm that was extremely expensive and grappled to deliver efficiently. With a need to improve new feature delivery velocity and volume for one of their flagship products, the client engaged Optomi Professional Services (OPS) to address their budget and capacity constraints head-on.

Optomi Professional Services (OPS) is pleased to announce the addition of Blake Guyton as the company's Chief Revenue Officer (CRO). In this role, Guyton will provide strategic and tactical leadership across key revenue-focused initiatives as OPS continues to unify and elevate their service offerings.

Optomi is proud to announce its recognition from Staffing Industry Analysts (SIA) as one of the fastest-growing staffing firms in the U.S. Appearing on the list for the fifth time, Optomi ranked 2024 and 9th among IT-focused firms. The company's continued success showcases its dedication to delivering top-tier IT solutions.

Optomi has once again been named one of America’s Fastest Growing Private Companies by Inc. Magazine with the release of its annual Inc. 5000 list. This marks the eighth consecutive year that Optomi has earned this recognition, showcasing an unwavering commitment to excellence and growth. “This achievement highlights our team's ability to navigate challenges and seize opportunities. We're proud to be part of the Inc. 5000 and excited for the future as we continue to grow and evolve,” said Chuck Ruggiero, CEO of Optomi Professional Services. “Our inclusion in this list for the eighth consecutive year serves as a powerful reminder of what we can accomplish together. We are more motivated than ever to push boundaries, embrace change, and drive forward with the same determination that has brought us this far." Compiled annually by Inc. magazine, the Inc. 5000 list recognizes the fastest-growing private companies in America. This award is based on sustained revenue growth over a three-year period and showcases organizations that have demonstrated consistent growth and the ability to thrive in competitive markets. Over this period, Optomi achieved an impressive 145% growth, highlighting our commitment to excellence and innovation within a dynamic marketplace. Optomi President Radka Winwood said, “We are thrilled to be recognized among the fastest-growing companies in America, a testament to the extraordinary grit, tenacity, and drive of our team. This achievement underscores our unwavering perseverance, innovation, and ability to stay ahead of industry trends. As we move forward, our focus remains on driving growth and exceeding expectations for our partners and consultants alike. View the full release here .