Optomi Professional Services Announces Vice President of Public Sector and Strategic Accounts
August 27, 2025

Optomi Professional Services (OPS) is pleased to announce the appointment of Amy Cowling as the organization’s Vice President of Public Sector & Strategic Accounts. In this role, Amy will focus on expanding OPS’s presence with large enterprise and government sector partners, strengthening client relationships, and driving growth across key industries.

 

Amy brings a proven track record of delivering measurable outcomes in highly competitive markets. Her career is defined by a focus on impact, growth, and meaningful partnership.

 

Throughout her career, Amy has consistently delivered results by combining strategic vision with hands-on leadership. She has driven enterprise growth initiatives, built lasting partnerships, and led teams through periods of significant growth. Her ability to translate business goals into measurable outcomes has established her as a trusted leader and partner across the industries she has served.

 

“We are extremely excited to have an industry veteran like Amy on our team,” said Chief Revenue Officer, Blake Guyton. “Her proven experience driving results in large-scale enterprise accounts, combined with her passion for our mission, makes her the perfect leader to accelerate growth within two of the most strategic areas of our business. We are thrilled to welcome Amy to OPS.”

 

In reflecting on her decision to join OPS, Amy shared:

 

“The common thread throughout my career, the anchor that’s guided me, has been a deep belief that business should be more than transactions or growth metrics. It should create a lasting, positive impact on people, businesses, and communities. As I thought about this next chapter, I was very intentional about aligning with an organization where that belief wasn’t just spoken but truly lived in practice.”

 

She continued:

 

“That’s what excites me most about OPS. I’ve been watching the company from afar for several years and have consistently been impressed by the clarity of its leadership, the authenticity of its culture, and the way it executes with both momentum and heart —an approach that is clearly paying off in today’s market. OPS proves that business success and meaningful impact can go hand in hand. For me, joining OPS is about contributing to something bigger than business; it’s about building a legacy of opportunity for others.”

 

Amy will be based in Washington, D.C., where her proximity to key public sector partners and enterprise clients will further strengthen OPS’s ability to deliver impact at scale. Her presence in the nation’s capital positions her to play a pivotal role in deepening relationships, expanding opportunities, and advancing the organization’s mission.

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Optomi Professional Services (OPS) today announced it has advanced in the ServiceNow Consulting and Implementation Partner Program to the Specialist Partner segment. OPS powers high-impact initiatives by providing expertise and guidance aligned with partner goals. With a focus on delivering scalable teams and tailored solutions, OPS helps organizations maximize the impact of the ServiceNow platform. “OPS views ServiceNow as a strategic solution partner, enabling us to deliver talent, professional, and managed services to clients nationwide,” said Senior Director Joshua Smith. “Being recognized as a Specialist Partner affirms our unwavering commitment to our customers and highlights the real, everyday value the platform delivers.” The ServiceNow Partner Program recognizes and rewards partners for their diverse expertise and experience, driving opportunities, reaching new markets, and helping joint customers transform their businesses across the enterprise. Consulting and Implementation partners provide strategic guidance and expertise to help customers deploy, adopt, and scale ServiceNow solutions. ServiceNow, the ServiceNow logo, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries.
August 12, 2025
Optomi is proud to announce its inclusion on the 2025 Inc. 5000 list, marking the ninth consecutive year the company has been recognized as one of America’s fastest-growing private companies. This milestone underscores Optomi’s sustained growth, unwavering commitment to excellence, and dedication to delivering exceptional technology talent solutions nationwide. “To be recognized on the Inc. 5000 list for the ninth consecutive year is an extraordinary achievement. In a marketplace defined by constant change, this consistency speaks volumes about the partnerships we’ve built and the trust our clients place in us to deliver exceptional talent,” said Chuck Ruggiero, Chief Executive Officer of Optomi Professional Services. “That trust, combined with the relentless commitment of our team, has fueled our ability to grow year after year, no matter the challenges in front of us.” Each year, the Inc. 5000 list celebrates the most successful and dynamic businesses in the country—those that are fueling the U.S. economy. Earning a place for nine straight years is an achievement few companies realize, highlighting Optomi’s ability to adapt to market shifts, embrace innovation, and maintain a trajectory of consistent growth. “Recognition on the Inc. 5000 list for nine consecutive years reflects not only revenue growth, but also our commitment to long-term financial health,” said Chief Financial Officer Tony Pritchett. “We’ve consistently reinvested in our people, technology, and processes, ensuring we can meet our clients’ evolving needs without compromising stability.” This recognition comes during a time of economic uncertainty, rising operational costs, and rapidly evolving workforce demands. Optomi’s ability to thrive in this environment, achieving 63% growth over the last three years, speaks to the strength of its business model, the dedication of its team, and the trust of its partners. About Inc. Inc. is the leading media brand and playbook for the entrepreneurs and business leaders shaping our future. Through its journalism, Inc. aims to inform, educate, and elevate the profile of its community: the risk-takers, the innovators, and the ultra-driven go-getters who are creating the future of business. Inc. is published by Mansueto Ventures LLC, along with fellow leading business publication Fast Company. For more information, visit www.inc.com .
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Employee reluctance to adopt ServiceNow, driven by a lack of understanding and confidence in navigating its features, resulted in a significant decline in the client’s productivity and operational efficiency. Facing an urgent need to effectively implement ServiceNow, the client partnered with Optomi Professional Services (OPS) to devise a strategy to seamlessly integrate the platform into employees’ daily workflows.
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A leading healthcare insurance company experienced several challenges with their Governance, Risk, and Compliance (GRC) module due to the extensive customizations made during the initial implementation. While originally intended to meet specific needs, these customizations deviated significantly from standard configurations, leading to system inefficiencies, maintenance difficulties, and issues with platform upgrades. The client engaged Optomi Professional Services (OPS) to address these issues head-on.
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A Fortune 150 financial services institution faced significant setbacks due to a stalled Vulnerability Response implementation utilizing the ServiceNow platform. The lack of industry expertise from the selected implementation partner resulted in the inability to move any code to production after months of attempts. ServiceNow was a newly implemented platform for the organization, leading to internal confusion, skepticism, limited adoption, and an inability to automate, orchestrate, or build new functions.
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A mobility, Big Data, and Cloud Intelligence company struggled with finding local, on-site resources to deliver cutting-edge connected products. The client required skilled software engineers and product delivery resources with experience in mature agile/Scrum methodology within a production environment to transform the automotive industry.
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A leading global provider of digital commerce solutions for retailers and restaurants struggled to keep pace with new feature demands in the face of strong and innovative new entrants into the highly competitive POS market. The client originally outsourced several development squads to a large, renowned global IT consulting firm that was extremely expensive and grappled to deliver efficiently. With a need to improve new feature delivery velocity and volume for one of their flagship products, the client engaged Optomi Professional Services (OPS) to address their budget and capacity constraints head-on.
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Optomi Professional Services (OPS) is pleased to announce the addition of Blake Guyton as the company's Chief Revenue Officer (CRO). In this role, Guyton will provide strategic and tactical leadership across key revenue-focused initiatives as OPS continues to unify and elevate their service offerings.
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September 17, 2024
Optomi is proud to announce its recognition from Staffing Industry Analysts (SIA) as one of the fastest-growing staffing firms in the U.S. Appearing on the list for the fifth time, Optomi ranked 2024 and 9th among IT-focused firms. The company's continued success showcases its dedication to delivering top-tier IT solutions.